If your your item is broken or damaged and you wish to return it to us please do so within 28 days in all the original packaging, including gift tags, and outer cartons.
Please include your order number, name, address and reason for the return.
Please send your item via First Class Royal Mail. Please ask for a proof of postage with your receipt.
Return address: White Rabbit England, Battery House, Battery Lane, Wilmslow, Cheshire SK9 5LT
When we receive the item back we will issue you with a full refund for the item and the First Class postage.
Your refund will usually be sent via the same method of payment within 7 days of receiving the goods.
SPECIAL DELIVERY DATE
If you would like an item delivering for a specific date or with a gift note please put these details in our comments box when ordering or email us the details firstname.lastname@example.org